Unopened products, purchased from InnovaPharm.com can be returned for a full refund within 30 days of purchase date. All refunds will have the original Shipping and Handling fee removed from the total refund. Customer will also be responsible for return shipping charges.

Once the product is returned and processed at our facility, customer will then receive refund to the specific credit card or PayPal account he or she originally used for payment.

If for any reason you are dissatisfied with any InnovaPharm product or service, please contact us at info@innovapharm.com and we will rectify the situation on a case per case basis.

If there is any mistake made with your order, please contact us immediately at orders@innovapharm.com.

If you wish to cancel your order, please contact orders@innovapharm.com immediately with your order number. Orders cannot be cancelled once they are shipped.